The hotel was clean and the staff were friendly and helpful.
Briggite
julio de 2024
The staff were absolutely incredible. We arrived at MSP quite late. I called the hotel from baggage claim to inquire when the next shuttle to the hotel would likely be (because the website says “on the hour”. The wonderful young man, NOEL, said, just call us when you get to the shuttle parking we can be there in under 20 minutes. Within minutes, I received a call I didn’t recognize. I answered very gruffly (expecting spam)… Nope! It was the shuttle bus driver, HUSO. He said, he could be there in 5-6 minutes, so just call when we got to the shuttle parking. He was true to his word and absolutely delightful. JIO met us at the front desk. Also delightful! We asked about food possibilities and noticed people sitting at the bar. “Just hamburger or chicken wings”. I responded that we would come down after depositing our bags, and chicken wings would be perfect. NOEL was on the bar and sure enough, he was amazing. As an addendum, the chicken wings were the best I have had in a long time.
Janet
enero de 2025
All of the staff were very nice and helpful with anything we needed! I liked how when we arrived we were given a welcome letter with places to order out at. Everyday after coming back from our adventures for the day our room was vacuumed, trash was taken out, and beds were made! The hot breakfast was very good and the women who ran it were on top of everything!! The pool was very nice and the entire area was clean!
Aaliyah
julio de 2024
I loved how spacious the rooms are, cleanliness was awesome, the access to have airport/mall shuttle, the options for breakfast, most of all how quiet it was for me to sleep and the safety I was able to have being that I traveled alone for the first time.
Dashawna
noviembre de 2024
This hotel is beautiful and the rooms are huge. I booked a basic room, but must have been upgraded to a room with a living room which included a wet bar, office desk, microwave, coffee maker, and mini fridge. The room had a large comfortable bed and a huge swivel TV. The room had a large sectional couch with an ottoman. I needed a room for the night due to an early morning flight, but I got more like a suite. I was thrilled because the price I paid was reasonable, so I didn't expect such a nice large room. There is a free shuttle service is provided between the hotel and airport and Mall of America which is just 5 minutes away. I had dinner at the Mall of America and walked around. The place is huge.
James
septiembre de 2024
The airport shuttle driver was in the lobby when we arrived, and helped us to get on the shuttle list for the next morning. He asked for our flight information and told us what time we would need to take the shuttle in order to arrive at the airport with plenty of time. Great customer service.
Carl
agosto de 2024
The staff we encountered were friendly and informative. The room we stayed in was very clean and larger than we expected. The location was great; it was close to the airport, restaurants, and the Mall of America. They had a shuttle that ran to different places.
Kassandra
febrero de 2024
This location is so great if you are going to the airport! There are restaurants near and ample Parking. The staff were very friendly and the check in process was about 2 minutes. I had booked online and all I had to do was show my ID and I was all set. My room was so much better than I had expected.
Kristijo
noviembre de 2023
This place was great, I think $150 is a bit spendy, it was nice but not that nice. The breakfast was nice, oatmeal, yogurt, eggeez, some meats, toast options, not too extensive but nice. The shuttle was timely and efficient. My room was big and had all the things. I didn't have toothpaste or deodorant as I had to escape the hurricane in Florida that day by air and packed in haste, and they had a travel size of both available for free.
Angela
octubre de 2024
the staff was very helpful, the room was very clean and comfortable. excellent breakfast to start my morning. shuttle service was most important to our party of three, I was traveling with relatives that needed handicap assistance
Donna
noviembre de 2023